Welcome to Venus Business Solutions (“VBS”, “we”, “our”, “us”).
These Terms & Conditions (“Terms”) govern your use of our website, social media pages, and any services or information we provide online or offline (together, the “Services”).

By browsing our website, contacting us, or interacting with our social media accounts, you agree to these Terms. If you do not agree, please do not use our Services.

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  1. Who We Are

VBS is a business based in Egypt focused on:
• Real estate services: buying, selling, and renting coastal and city properties (including but not limited to Makadi Heights, Soma Bay, El Gouna, North Coast, Cairo, and other areas).
• Property management & hospitality: managing units on behalf of owners, rentals (short-term and long-term), housekeeping, and related services.
• Golf cars: selling, renting, and managing golf cars and similar vehicles for individuals, compounds, hotels, and events.

Any reference to “you” or “your” refers to any user, client, or visitor using our website, social media pages, or contacting us through phone, WhatsApp, email or direct messages.

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  1. Information & Content Disclaimer
    • All information, prices, availability, photos, videos, and descriptions we share (on our website, social media, WhatsApp, or via messages) are for marketing and informational purposes only.
    • Nothing we publish is a final legal offer, contract, or guarantee until confirmed in a written agreement, reservation form, invoice, or official contract signed between you and VBS (and/or the developer/owner).
    • Property prices, payment plans, availability, delivery dates, and offers can change at any time without prior notice, especially when they depend on third-party developers, owners, or suppliers.
    • We make a reasonable effort to keep information accurate and updated, but errors, delays, or changes may occur, and we do not guarantee that all content is always complete, correct, or up to date.

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  1. Real Estate Listings & Investment Disclaimer
    • Any property listing (villa, chalet, apartment, land, etc.) shown by VBS is subject to availability and final confirmation by VBS and/or the property owner/developer.
    • Floor plans, views, distances to the sea, lagoon or facilities, as well as photos or videos, are illustrative and may not reflect 100% of the final delivered unit or project.
    • Any mention of “expected return”, “rental income”, or “investment opportunity” is only an estimate based on market experience, not a guaranteed result.
    • You are responsible for conducting your own due diligence, including reviewing contracts, legal documents, and consulting your own legal/financial advisors before making any purchase or rental decision.

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  1. Golf Car Sales & Rentals
    • Specifications of golf cars (model, year, battery type, seating, features, etc.) are based on information provided by manufacturers, importers, or suppliers.
    • Test drive, inspection, and detailed technical specifications will be clarified before you sign any sales or rental agreement.
    • Rental bookings (daily/weekly/monthly) are subject to availability, deposit, ID, and rental conditions, which will be explained and agreed with you before confirmation.
    • You are responsible for using the vehicle safely and following local traffic and compound rules. Any damage caused during rental will be handled according to the rental agreement.

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  1. Booking, Payments & Contracts
    • Any booking (for property rental, property purchase assistance, golf car rental/sale, or any service) is only valid once confirmed in writing by VBS (WhatsApp, email, message) and/or with a signed contract or invoice.
    • Payment terms, currency, and method (e.g., bank transfer, cash, POS, wallet) will be clearly communicated before you confirm.
    • In case of conflict between information on our website/social media and the signed contract, the signed contract always prevails.

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  1. Use of Our Website & Social Media

By using our website or social media accounts, you agree that you will not:
• Use our pages for illegal, harmful, or abusive purposes.
• Post or send defamatory, offensive, or misleading content.
• Copy, scrape, or reuse large portions of our content (photos, videos, text, property details) without written permission.
• Impersonate VBS staff or claim to represent VBS without authorization.

We reserve the right to block or remove comments, messages, or users that violate these rules or disturb our clients and community.

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  1. Intellectual Property
    • All content we create and publish under VBS – including logos, branding, designs, photos (unless clearly credited to another party), videos, property descriptions, marketing text, and posts – is our intellectual property or used under license.
    • You may not reuse, reproduce, or distribute our content for commercial purposes without our prior written consent.

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  1. Third-Party Links & Partners
    • Our website and social media may contain links to third-party websites (developers, partners, payment gateways, etc.).
    • We are not responsible for the content, accuracy, policies, or practices of these external websites or companies.
    • Any cooperation with developers, owners, suppliers, or partners does not mean that VBS guarantees their performance; we act as an intermediary/consultant unless otherwise agreed in writing.

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  1. Privacy & Communication
    • When you contact us (via WhatsApp, phone, email, website form, or direct messages), you may share personal data such as your name, phone number, email, and property preferences.
    • We use this information to respond to your inquiries, send you offers, and follow up on properties or services that may interest you.
    • We may occasionally send you updates or campaigns related to our services. You can ask us at any time to stop sending marketing messages.
    • A separate Privacy Policy may be published on our website describing how we collect, store, and protect your data in more detail.

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  1. Limitation of Liability

To the maximum extent permitted by law:
• VBS shall not be liable for any indirect, incidental, or consequential losses arising from your use of our website, social media, or Services.
• We are not responsible for losses caused by technical issues, interruptions, hacking, or delays in online platforms beyond our control.
• Our responsibility, if any, will always be limited to what is explicitly agreed in a signed contract between you and VBS.

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  1. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top shows the latest version. Continued use of our website, social media, or Services after changes means you accept the updated Terms.

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  1. Governing Law & Jurisdiction

These Terms are governed by the laws of the Arab Republic of Egypt.
Any dispute arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Egypt, unless otherwise agreed in writing.

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  1. Contact Us

If you have any questions about these Terms or about VBS services, you can contact us:
• Venus Business Solutions (VBS)
• Email: kareem@vbs-eg.com
• WhatsApp: +20 109 924 3649